Create your account and sign in · Galaxium Hosting help

Sign up for a Galaxium Hosting account, confirm your email, set up two-factor sign-in and get into the portal.

One Galaxium Hosting account gives you the portal, where you order, pay for and manage everything. Signing up takes a few minutes.

Before you start

• Use an email address you check. Invoices, receipts and sign-in links go there.
• Have your phone ready with an authenticator app (such as Aegis, 2FAS, Google Authenticator or 1Password), or a passkey. Two-factor sign-in is required for every account.
• You must be at least 13 years old to create an account.

Create your account

• Click Sign in on the website, or any order button. On the sign-in screen, click Create an account.
• The Galaxium Hosting account page opens. Fill in the three steps:
• Step 1: your email address and a password (typed twice).
• Step 2: your name, phone number, country and address. Company is optional. These details are used on your invoices.
• Step 3: read and accept the terms of service and privacy policy.
• Check your inbox for the confirmation email and click the link in it. You may see a Continue page first; that is normal. The link works for 24 hours.
• Sign in with your email and password.
• Set up two-factor sign-in when asked: scan the QR code with your authenticator app and enter the 6-digit code, or register a passkey.
• You land back in the portal, signed in.

Tip: If the confirmation email doesn't arrive within a few minutes, check your spam or junk folder.

Sign in later

• Click Sign in.
• Enter your email and password on the Galaxium Hosting account page.
• Enter the code from your authenticator app, or use your passkey.

You stay signed in on that device for 30 days unless you log out. Log out in the profile menu (top right) ends both your portal session and your account sign-in.

Troubleshooting

• Forgot your password: use the forgotten-password link on the sign-in page. A reset link is emailed to you.
• "Sign-in link expired": the sign-in took too long. Go back to the portal and click Sign in again.
• "That email is already linked to a different sign-in": open a ticket and we'll sort it out. If you can't sign in at all, use the contact form.

Next: Order your first service.