Change your name, email or invoice details · Galaxium Hosting help

Update the name, address and tax ID on your invoices yourself, and ask support to change the email you sign in with.

Your name, address and phone number are yours to edit at any time. The email address you sign in with is changed by our team, to keep accounts safe from takeovers.

Change your name, address or phone

• Open the profile menu (top right) and choose Account information.
• Under Personal information, edit Full name, Company, the address fields, Country (a two-letter code such as US), Tax ID / VAT number or Phone number.
• Click Save.

These details are printed on your invoices. Changes apply to new invoices only; past invoices keep the details they were issued with.

Use the international format for your phone number, for example +1 936 555 0100. We use it to check it's really you when you contact support.

The billing email and low-balance alerts are on a separate page: Billing → Billing details.

Change the email you sign in with

You can't change your sign-in email yourself.

• Sign in with your current email.
• Open a ticket in the Billing or Technical department.
• Tell us the new email address. We may ask you to confirm the change from both addresses.

Once the change is made, the portal picks up the new address the next time you sign in.

Note: If you can no longer reach your old email or sign in, use the contact form and expect to prove you own the account.

Change your password

Open Security in the profile menu and click Change password. Your Galaxium Hosting account settings open, where you set a new one.